Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Todmorden | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Todmorden collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Todmorden is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Todmorden, UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

To provide our pharmacy and weight loss services, we may collect the following categories of information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and any other health details relevant to your weight loss consultation and treatment.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.
• Communications: Records of messages, emails, or enquiries you send to us.

3. How We Use Your Data

We use your personal information for the following purposes:

• To assess your suitability for weight loss treatments and provide safe, clinically appropriate dispensing services.
• To process your prescriptions and arrange delivery of your medication, which is dispatched within 1 working day of pharmacist approval.
• To maintain accurate patient records as required by GPhC standards and pharmaceutical regulations.
• To communicate with you regarding your orders, consultations, and any safety-related information.
• To comply with our legal and regulatory obligations as a registered pharmacy.
• To improve our website and services based on aggregated, anonymised usage data.

We process your health data on the lawful basis of providing healthcare treatment and fulfilling our legal obligations as a regulated pharmacy. General personal data is processed based on contractual necessity and legitimate interests.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as analytical cookies that help us monitor site performance. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Delivery providers: To facilitate the dispatch of your medication.
• Payment processors: To handle transactions securely.
• Healthcare professionals: Where clinically necessary or required for your care.
• Regulatory authorities: Including the GPhC, NHS bodies, or law enforcement where we are legally required to do so.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by applicable law. Financial records are kept for six years in accordance with HMRC requirements. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All sensitive health data is encrypted and access is restricted to authorised staff only.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for your data to be deleted where appropriate, and object to certain types of processing. You may also request that we restrict how we use your data or ask us to provide it in a portable format. To exercise any of these rights, please contact us using the details below.

9. Contact Us

For any privacy-related questions, data requests, or concerns, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Todmorden
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and updated as necessary to reflect changes in our services or applicable legislation.