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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Todmorden

Pharmacy Weight Loss Todmorden
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Todmorden is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Todmorden and the surrounding area, United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK pharmacy legislation.

2. Eligibility

To use our services, you must be aged 18 or over and resident in the United Kingdom. You must complete an honest and accurate medical consultation questionnaire prior to any prescription being issued. Certain weight loss medications may not be suitable for everyone. Eligibility is determined solely at the clinical discretion of our prescribing pharmacist. We reserve the right to decline any application where we consider it clinically inappropriate or unsafe to proceed.

You must not register on behalf of another person or provide false or misleading medical information. Doing so may constitute a criminal offence and will result in immediate termination of your account.

3. Prescriptions

All prescription medicines dispensed by us require a valid prescription issued by a qualified prescriber. Prescriptions are only issued following a clinical assessment of your submitted health information. Our pharmacists reserve the right to refuse to dispense any prescription where they have clinical concerns.

Prescriptions issued through our service are for your personal use only and must not be shared or transferred to any other person. You are responsible for ensuring that the information you provide during consultation is accurate and up to date. Failure to disclose relevant medical information may affect the safety and suitability of any treatment provided.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment processor. All prices are displayed inclusive of VAT where applicable. Prices are subject to change without prior notice, though orders already confirmed will be honoured at the price displayed at the time of purchase.

We do not store your full payment card details. All transactions are processed using industry-standard encryption and comply with PCI DSS requirements.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times thereafter are subject to the courier service used. We cannot accept liability for delays caused by third-party couriers, adverse weather, or circumstances beyond our reasonable control.

Medications are dispatched in discreet, secure packaging. It is your responsibility to ensure someone is available to receive the delivery or that a safe delivery arrangement is in place. We cannot be held responsible for medications that are lost or damaged following a successful delivery attempt.

6. Cancellations and Refunds

You may cancel your order at any time before it has been approved and dispatched by contacting us promptly. Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription medications, in accordance with UK pharmacy regulations and for patient safety reasons.

If you have a complaint about your order, please contact us as soon as possible. We will investigate all complaints fairly and in accordance with our complaints procedure.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Todmorden are not a substitute for professional medical advice, diagnosis, or treatment from your GP or another qualified healthcare provider. We strongly encourage you to inform your GP of any medication prescribed through our service.

Weight loss results vary between individuals. We make no guarantees regarding the outcomes of any treatment. If your health circumstances change at any time during your treatment, you must contact us immediately.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details of how we collect, use, and protect your data are set out in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.